Do This to Improve Customer Service

Give Up the Debate

In today's excerpt from our audiobook recording sessions, Dr Mark Tager reveals a simple practice that has two very profound effects:

  1. It causes people to experience how much you care for them
  2. It enhances your presence and magnifies your humanity.

As you know, both of these attributes are extremely important not only in healthcare but in any of the professions.


Looking for a fresh start for your business, profession, or project? Do you have a message that could make a difference? Grab a copy of our book on Amazon. Enhance Your Presence helps you polish & perfect your presentation, persuasion, and promotion skills.

Dr Nido R. Qubein, Chairman, Great Harvest Bread Company and President, High Point University says:

"This excellent book argues that your presence can create measurable impact and lasting influence. It defines what presence is and demonstrates it with substantive human examples. A good read. A solid resource."

We would like to know what you think. If you buy our book, we would be most grateful if you would post an honest review on

Dr Mark Tager and Robert John Hughes
ChangeWell Training Academy